After effects is crashing when I try to import my AI file. Its also not responding when illustrator is open. I dont know why. Never had this happen before. Im getting this message also " AE error: could not parse mask shape on clipboard??? Then unable to execute script at line 51?
What should I do?
Should I reinstall? If so how do I do that?
MAC OSX 10.8.2
2.2 GHZ Intel Core i7
Graphics AMD Radeon HD 6750M 1024 MB
The Ai file has about 25 layers but its not that large. When I look in finder its only 13 mbs but illustrator seemed to be really slow also??
I dont get whats happening. I have spent hours and hours creating this work in illustrator and now I cannot import in AE. Its just says not responding!! What should I do?
I uninstalled and reinstalled and the crashing has stopped but now something else weird is happening.
When I import my AI file it imports but when I open the comp it looks like nothing is there even though all the layers are there. I selected all the layers and all I can see is a tiny tiny outline in the bottom corner so I scaled it and its just an empty outline??? Where am I going wrong. I have been using after effects CS5.5 for nearly 2 years and never had these issues before. Suddenly nothing works.
WHy cant I see my imported files?
Have you reinstalled AI as well? Uninstalled and reinstalled other Adobe apps? Updated Acrobat/ Adobe Reader? This is beginning to sound like your shared PDF libraries are damaged/ messed up. Reinstalling Acrobat/ Reader should fix this.