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AndreaAschauer
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update

Apr 4, 2013 12:08 AM

Tags: #error #update #16822

I'm not able to do an update - error No 16822.

 
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Apr 4, 2013 12:34 AM   in reply to AndreaAschauer

    Which version of PSE?

     

    What update do you need?

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Apr 4, 2013 2:09 AM   in reply to AndreaAschauer
     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Apr 4, 2013 4:57 AM   in reply to AndreaAschauer

    What happens when you have an open image and then click:

     

    Image >> Magic Extractor

     

    Does the entire dialog window open on the laptop or is some missing. If so it could be something to do with your display settings or the dpi value for text which should be set to 96 or 100%

     

    http://helpx.adobe.com/photoshop-elements/kb/menus-missing-elements-8- 9.html

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Apr 4, 2013 11:41 PM   in reply to AndreaAschauer

    Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst  clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.

     

    When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?

     

    Click on Yes

     

    Then wait whilst Elements rebuilds the preferences.



     
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