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HelenFitch
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robohelp 10 - can't get the icon to display on desktop

Apr 4, 2013 10:07 AM

Has anyone else had this problem? When I try to open it, I get Windows Photo viewer can't open this picture because the file appears to be damaged, corrupted or is too large.

 
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    Apr 4, 2013 10:31 AM   in reply to HelenFitch

    Are you talking about the RH program shortcut? or something else?

     
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    Apr 4, 2013 10:51 AM   in reply to HelenFitch

    Depending on your o/s, where it's installed will vary, but mine on a WinXP machine is here - "C:\Program Files\Adobe\Adobe RoboHelp 10\RoboHTML\RoboHTML.exe" - if you set up a new shortcut, does the icon appear?

     
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    Apr 4, 2013 10:58 AM   in reply to HelenFitch

    No, I meant just right-click on a hunk of empty desktop and create a new shortcut pointing to the RH .exe file. You did install it as a local admin, right?

     
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    Apr 4, 2013 11:13 AM   in reply to HelenFitch

    It usually is pretty smooth - the fact that it didn't create the shortcut leads me to believe that your environment may be restricted in some way.

     
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    Apr 4, 2013 11:51 AM   in reply to HelenFitch

    Coming in late but hopefully it will explain what happened. By design Rh does not create desktop icons since around Rh8. Adobe's view, right or wrong, is that if every app did that the desktop would be cluttered. My view is ask me during installation. However, that is the Adobe policy and the Rh team have to respect it.

     

    It sounds like what you did was copy the exe to the desktop but when you run it, it expects certain files in the same place. When you created the shortcut as Jeff suggested, those files were in the same place so the result was success.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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    Apr 4, 2013 11:56 AM   in reply to Peter Grainge

    @Peter - you know, the last time I did this, I think I ended up copying the shortcuts from my Start menu to populate my desktop, now that I think about it ;>)

     
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    Apr 5, 2013 2:23 AM   in reply to HelenFitch

    Helen

     

    Your image did not make it to the thread. Images must be posted via the web interface, they cannot added in emailed replies.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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    Apr 8, 2013 4:03 AM   in reply to HelenFitch

    Hi Helen,

     

    You can create an Icon in Desktop, just go to Start>Programs>Adobe Robohelp>Right CLick on Robohelp HTML and send to Desktop. And the one which you have in your Desktop, you can delete that one.

     

    Or on that Image right click properties and select the program from C:\Program Files(x86)\Adobe\Adobe Robohelp\Robohelp HTML\***.exe

     

     

    Regards,

    Priyank

     
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