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PETER-D7000
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Can't send images to editor from organiser

Apr 5, 2013 9:34 AM

ELEMENTS 11 EDITOR WILL NOT OPEN AN IMAGE FROM THE ORGANISER ALTHOUGH THE EDITOR OPENS.  ANY IDEAS

 

(thread title edited by forum host)

 
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Apr 5, 2013 11:42 AM   in reply to PETER-D7000

    What exactly happens when you select a thumbnail and click on the editor button at the bottom of the Organizer?

     

    Is the Editors window simply blank or does the application shut down? Any error message?

     

    Are you using jpegs or some other type of file?

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Apr 5, 2013 1:57 PM   in reply to PETER-D7000

    I guess the installation of CS6 is confusing the picture. Try selecting a thumbnail in Organizer and using the following:

     

    Ctrl+I to open in Elements Editor

    Ctrl+H to open in CS6

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Apr 5, 2013 2:56 PM   in reply to PETER-D7000

    Try re-setting the Editor prefs by going to:

     

    Edit >> Preferences >> General

     

    Click the button to reset the preferences on next launch. Then close the Editor and open it again.

     

    If that makes no difference you may need to uninstall via the control panel and re-install the PSE11 software again.

     
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  • Currently Being Moderated
    Apr 6, 2013 6:22 AM   in reply to PETER-D7000

    On Win8 machine,right click 'PhotoshopElementsEditor.exe' and select 'Properties' and click on  'Compatibility' tab. Under 'Compatibility mode pane', click on check box for 'Run this program in compatibility mode for' and select 'Windows XP (Service Pack 3) from drop down.

     

    ~Andromeda

     
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