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kst3246BJ
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InDesign black ink is printing grey not black on Canon MP470 printer

Apr 5, 2013 11:26 AM

Tags: #printing_issues

Just installed a new IMac computer. I have two printers available. Canon MP470 connected via USB port and a HP Photosmart 6510 connected via WI-FI. When printing InDesign documents on the Canon printer all colors print a weak color (black is grey etc.). The same document printed on the HP Photosmart 6510 black prints as black and other colors appear normal as designed. Illustrator documents printed in black on both machines print black. Have I messed up a setting?

 
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  • Rob Day
    3,139 posts
    Oct 16, 2007
    Currently Being Moderated
    Apr 5, 2013 1:53 PM   in reply to kst3246BJ

    Try Preferences>Appearance of Black>Output All Blacks as Rich Black

     
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    Apr 5, 2013 3:45 PM   in reply to kst3246BJ

    Are you sure it isn't just printing using 100% Black ink only? That would look gray next to a black in a photo, for example. Have you used a maginifier to check?

     
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  • Rob Day
    3,139 posts
    Oct 16, 2007
    Currently Being Moderated
    Apr 5, 2013 3:56 PM   in reply to kst3246BJ

    all colors print a weak color (black is grey etc.)

    I just noticed you said all the colors are off, so it's probably a color management/profile problem. What happens if you export the ID file as a PDF/X-4 pdf and print from Acrobat?

     
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