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RoboHelp 9 either won't launch or does not show project files when it does launch

Apr 5, 2013 11:56 AM

Tags: #issue #launch #freeze #problems #robohelp_9

Hello,

I had a freeze in RH9 and after force closing and relaunching, I got a message that the .cpd file was corrupt and needed to be deleted. I deleted the entire project folder in my local drive and then retrieved the files from Visual Source Safe. When I tried to launch the .xpj file from Windows Explorer, RH launches to the splash page, but never moves beyond that. When I try to open from the Start menu short cut, RH launches but none of the project folders or files are there.

Emptied the local folder and retrieved files multiple times, but no change. Logged out completely and restarted the machine and no change.

Help!

 
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