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premiere cs6 crashing while logging

Apr 6, 2013 2:42 PM

Tags: #premiere #crash #tab #logging #6.0.2 #macbook_retina

hey there guys,

 

has anyone had issues while premiere cs 6.0.2 crashing while logging.

 

i'll be labelling shots (description/scene/comment) and boom, premiere will crash.

 

one thing i'm noticing is that i'm hitting the tab button to switch columns faster and this is usually when it happens.... sometimes 30 minutes into logging, sometimes 5 minutes in.

 

i'm on a 15" MBP Retina 2.3ghz i7 with 16gb ram running 10.8.3  with GPU set to software only.

 

any advice?  i'll provide a crash report the next time it crashes.

 

thanks!

-aaron

 
Replies
  • Currently Being Moderated
    Apr 6, 2013 3:38 PM   in reply to aleyland

    You only posted the header. The important part of the crash report is below, in the stack (especially for the crashing thread: 0 in this case).

    Please post the entire report.

     
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  • Currently Being Moderated
    Apr 6, 2013 3:55 PM   in reply to Chris Cox

    It's probably better if he sends that to you via PM.  Posting entire crash logs makes the thread unwieldy.

     
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  • Currently Being Moderated
    Apr 6, 2013 10:14 PM   in reply to Jim Simon

    Posting the crash log here means others can learn from it, and find it in searches when they have similar issues.

     

     

    OK, in this case Premiere is attempting to draw a column view (apparently part of the XMP/metadadta view), and the function that handles the end of the drawing fails while using a std::map (that part isn't obvious, just learned from coding). Then there's a little extra cruft because Premiere doesn't crash immediately but tries to go to a signal handler then calls abort itself.  This hides some of the nature of the original bug in the std::map call.

     

    Offhand this looks like a real bug that the Premiere engineers will need to investigate, but it might be avoidable if you close the XMP/metadata view.  If you're the only person seeing this crash, there could be some interaction between this view and other things happening on your system: possibly related to data in your document, your display layout, or corruption caused by outside code (such as a third party plugin or codec).

     

     

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib                  0x00007fff926e3212 __pthread_kill + 10

    1   libsystem_c.dylib                       0x00007fff8eecdb54 pthread_kill + 90

    2   libsystem_c.dylib                       0x00007fff8ef11dce abort + 143

    3   com.adobe.premiere.frontend             0x000000010c783281 UnixInterruptSignal(int) + 49

    4   com.adobe.dvacore.framework             0x0000000100279b15 (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 261

    5   libsystem_c.dylib                       0x00007fff8eeba94a _sigtramp + 26

    6   libstdc++.6.dylib                       0x00007fff95a24b52 std::_Rb_tree_increment(std::_Rb_tree_node_base*) + 34

    7   com.adobe.HandlerProject.framework          0x00000001095a11cd HandlerProject::XMPColumn::DrawFinished() + 497

    8   com.adobe.HandlerProject.framework          0x0000000109509a0a void boost::_mfi::mf0<void, HandlerProject::Column>::call<ASL::InterfaceRef<HandlerProject::Colum n, ASL::ASLUnknown> >(ASL::InterfaceRef<HandlerProject::Column, ASL::ASLUnknown>&, void const*) const + 54

    9   com.adobe.HandlerProject.framework          0x00000001094f202d HandlerProject::ColumnSubview::PaintSelf(UIF::DC&) + 571

    10  com.adobe.UIFramework.framework          0x0000000103cbeae6 UIF::SubViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 1204

    11  com.adobe.dvaui.framework               0x000000010343d4a3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 403

    12  com.adobe.dvaui.framework               0x000000010343d168 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 550

    13  com.adobe.dvaui.framework               0x000000010343cf03 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 615

    14  com.adobe.dvaui.framework               0x0000000103439abb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 47

    15  com.adobe.UIFramework.framework          0x0000000103cbeaf5 UIF::SubViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 1219

    16  com.adobe.dvaui.framework               0x000000010343d4a3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 403

    17  com.adobe.dvaui.framework               0x000000010343d168 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 550

    18  com.adobe.dvaui.framework               0x000000010343cf03 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 615

    19  com.adobe.dvaui.framework               0x0000000103439abb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 47

    20  com.adobe.UIFramework.framework          0x0000000103cbeaf5 UIF::SubViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 1219

    21  com.adobe.dvaui.framework               0x000000010343d4a3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 403

    22  com.adobe.dvaui.framework               0x000000010343d168 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 550

    23  com.adobe.dvaui.framework               0x000000010343cf03 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 615

    24  com.adobe.dvaui.framework               0x0000000103439abb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 47

    25  com.adobe.UIFramework.framework          0x0000000103cbeaf5 UIF::SubViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 1219

    26  com.adobe.dvaui.framework               0x000000010343d4a3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 403

    27  com.adobe.dvaui.framework               0x000000010343d168 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 550

    28  com.adobe.dvaui.framework               0x000000010343cf03 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 615

    29  com.adobe.dvaui.framework               0x0000000103439abb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 47

    30  com.adobe.UIFramework.framework          0x0000000103cc70d8 UIF::TabViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 844

    31  com.adobe.dvaui.framework               0x00000001034addbb void dvaui::drawbot::InvokeDrawbotFromRegionT<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, bool) + 187

    32  com.adobe.dvaui.framework               0x00000001034adf79 void dvaui::drawbot::InvokeDrawbot<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, std::vector<dvacore::geom::RectT<int>, std::allocator<dvacore::geom::RectT<int> > >*, bool) + 313

    33  com.adobe.dvaui.framework               0x00000001034a6381 dvaui::ui::OS_View::UI_HandlePlatformDrawEvent(dvaui::drawbot::Surfac eInterface*) + 397

    34  com.adobe.dvacore.framework             0x000000010018b9ee int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0 <void>*, void*) + 28

    35  com.adobe.premiere.frontend             0x000000010c748725 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHand ler(boost::function0<int>) + 57

    36  com.adobe.dvacore.framework             0x000000010018b8e0 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHa ndler<void>(boost::function0<void>, bool*) + 112

    37  com.adobe.dvacore.framework             0x000000010018de1d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void> , bool*) + 125

    38  com.adobe.dvaui.framework               0x000000010349c7bd -[DVAMacContainerView drawRect:] + 125

    39  com.apple.AppKit                        0x00007fff90646170 -[NSView _drawRect:clip:] + 4437

    40  com.apple.AppKit                        0x00007fff90642fe3 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisi bleRectForView:topView:] + 3058

    41  com.apple.AppKit                        0x00007fff90643a74 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisi bleRectForView:topView:] + 5763

    42  com.apple.AppKit                        0x00007fff90643a74 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisi bleRectForView:topView:] + 5763

    43  com.apple.AppKit                        0x00007fff90643a74 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisi bleRectForView:topView:] + 5763

    44  com.apple.AppKit                        0x00007fff90642173 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisi bleRectForView:topView:] + 314

    45  com.apple.AppKit                        0x00007fff9063dd9d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675

    46  com.apple.AppKit                        0x00007fff90607cc3 -[NSView displayIfNeeded] + 1830

    47  com.apple.AppKit                        0x00007fff906071fc _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 738

    48  com.apple.AppKit                        0x00007fff90bd28f1 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabl ed]_block_invoke_01208 + 46

    49  com.apple.CoreFoundation                0x00007fff92525417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23

    50  com.apple.CoreFoundation                0x00007fff92525381 __CFRunLoopDoObservers + 369

    51  com.apple.CoreFoundation                0x00007fff925007b8 __CFRunLoopRun + 728

    52  com.apple.CoreFoundation                0x00007fff925000e2 CFRunLoopRunSpecific + 290

    53  com.apple.HIToolbox                     0x00007fff8d75beb4 RunCurrentEventLoopInMode + 209

    54  com.apple.HIToolbox                     0x00007fff8d75bb94 ReceiveNextEventCommon + 166

    55  com.apple.HIToolbox                     0x00007fff8d75bae3 BlockUntilNextEventMatchingListInMode + 62

    56  com.apple.AppKit                        0x00007fff90604563 _DPSNextEvent + 685

    57  com.apple.AppKit                        0x00007fff90603e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

    58  com.apple.AppKit                        0x00007fff905fb1d3 -[NSApplication run] + 517

    59  com.adobe.premiere.frontend             0x000000010c782784 FE::MacApplication::RunSelf() + 44

    60  com.adobe.premiere.frontend             0x000000010c72cdef FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 5681

    61  com.adobe.premiere.frontend             0x000000010c783cfc AppMain + 380

    62  com.adobe.premiere.startup              0x000000010c8f41d7 Run + 247

    63  com.adobe.AdobePremierePro              0x00000001000038b7 main + 647

    64  com.adobe.AdobePremierePro              0x000000010000361c start + 52

     
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  • Currently Being Moderated
    Apr 6, 2013 10:16 PM   in reply to Chris Cox

    Posting the crash log here means others can learn from it, and find it in searches when they have similar issues.

     

    Only if you're a programmer.  (And most of us ain't. )

     
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