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What should I do with this error message:

Apr 8, 2013 3:32 PM

Two days ago I opened Photoshop Elements 7 and received this error message:


There is no disk in the drive.  Please insert a disk into drive \Device\Hard disk5\DR5


I have uninstalled and reinstalled and updated.  Restarted the computer and I still get the same message.

Please someone help!  I use this program often.  Thanks.

  • Currently Being Moderated
    Apr 8, 2013 9:48 PM   in reply to veraz2259

    Try resetting the PSE preferences by


       1. Close Elements.


       2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Edit.


       3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

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