Skip navigation
mrandrewstewart
Currently Being Moderated

Laserjet Printing Mark, First Page only, InDesign Only...

Apr 9, 2013 1:36 AM

Tags: #printing #mark #laserjet #magenta

Hiya, got an issue that's bugging me and the ICT Technicians in the school I work in. Whenever I print direct from InDesign (CS6) I get a magenta mark on the first page of the document. Subsequent pages are unaffected, and if I'm printing multiple copies of the first page it's only that very first print that has the mark.

 

When I print in any other software, including other Adobe programs, there is no issue so I can't see it being a printer hardware problem? However when printing to a different printer there is no problem, so it isn't solely InDesign. I've tried removing the printer and reinstalling drivers.

 

Here is a photo of the mark:

 

https://dl.dropbox.com/u/12390954/Print2.jpg

 

and comparison with prints from other software (MS Word):

 

https://dl.dropbox.com/u/12390954/Print1.jpg

 

I have printed in both portrait and landscape in various software and the issue only seems to be in InDesign.

 

Choice Info (let me know if any more would help):

 

Mac OSX

Adobe InDesign CS6

HP Color Laserjet CP2025 connected via USB

The mark is identical every time

 

Any help?

 
Replies
  • Currently Being Moderated
    Apr 9, 2013 5:21 AM   in reply to mrandrewstewart

    It would be interesting to know if the mark rotates withthe page orientation...

     

    I suspect this IS a printer issue of some sort. Does it go away if you export to PDF and print that? ID is not really great at direct printing, and HP printers are probably at the top of the list for printers that don't play well with ID when printing directly. Are you using the PCL driver or the Postscript emulation?

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 9, 2013 5:35 AM   in reply to mrandrewstewart

    I'm not very well versed in installing Mac printers, so I really can't tell you much about figuring out the driver. I don't see any drivers for Mac listed at all on the HP pages, so I suspect there must be some uninversal driver, like CUPS, in there someplace.

     

    It's not unusual for users with HP printers to need to export to PDF for output as a matter of course.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points