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Starting After Effects Error <ae.blitpipe> <2> HardwareBlitpipe Disengaged

Apr 9, 2013 7:25 AM

I can not even start AE.

Just suddenly, from yesterday to today, this happens.


After Effects Alerts

<140735167926656> <ae.blitpipe> <2> HardwareBlitpipe Disengaged


MacBookPro 2012

OS X 10.8.3

Nvidia Geforce GT 650M


Adobe Cloud updated.

No third party plug ins

No special hardware


In fact... last night I was working until 11pm.

This morning... it just pop ups this error every time I try to start it.

Didn´t install anything between yesterday and today.



Uninstalled and re-installed AE. No changes at all.

Also, tried some disk rights check. No changes at all.

Also looked for updates for Mac. Everything is up to date.


In fact, don´t know what else I can do.

  • Currently Being Moderated
    Apr 9, 2013 1:50 AM   in reply to LucasGeuna

    Flush the disk and media caches manually....



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  • Currently Being Moderated
    Apr 9, 2013 5:24 AM   in reply to LucasGeuna



    Exactly the same things to me.


    Yesterday i work on a project, and this morning, impossible to open my project.

    Auto-save project too.


    I can open other and creat new one but can't open this one.


    Same error blitpipe, i re-installed ae, update, flush media caches, adobe cloud update but nothing.


    I've got others error message, ae can't call roto tool roto brush, and Shadow/Highlight.

    But i can use it in other project, no problem.


    What's different on this project:


    32 bits color

    i can use both tools in a new project 32 bits or not


    Sequence DNG from black magic cinema camera

    i just rename the folder to make it offline when i strat the project, nothing change.


    Someone have a idea ?

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  • Currently Being Moderated
    Apr 9, 2013 6:11 AM   in reply to LucasGeuna

    I fix my problem,


    i remove both effect from the plugin folder in Support files,

    my project start with a message saying, two tools are messing ... but it's open, i resave it, close ae, replace effect,

    and it's work for now.


    Have you got a wacom graphic tablet on your mac ?

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  • Currently Being Moderated
    Apr 9, 2013 2:56 PM   in reply to LucasGeuna

    > Any Adobe people that could help me?


    This is a user-to-user forum. If you need a guaranteed response from Adobe personnel, contact Adobe Technical Support:

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  • Currently Being Moderated
    Jul 29, 2013 10:33 AM   in reply to LucasGeuna

    Hi -


    I have to add myself to this discussion.  Same symptoms.  Same alert / error message.


    I'm going to follow the same steps as LucasGeuna.


    I hope there is follow up by us users.


    I don't appreciate Adobe's position on this but that's a separate issue.

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  • Currently Being Moderated
    Jul 30, 2013 12:47 PM   in reply to LucasGeuna

    LucasGeuna -


    I found this action which allowed AE to get past the error message and launch:


    "...(on a Mac) hold down the Command + Option + Shift keys as you start After Effects, this will allow you to delete the corrupt preference file. On a PC its Control + Alt + Shift."


    After this there was a plain dialog box - "Do you want to delete corrupt Preferences File?".  I clicked Yes.  AE started up smoothly. 


    Solution courtesy of Brian Charles,


    I hope this ends this nightmare for good.




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  • Currently Being Moderated
    Jul 30, 2013 1:21 PM   in reply to LucasGeuna

    I've had this problem too. And sometimes resetting prefs isn't enough.


    For stubborn problems, delete the entire AE preferences folder.


    On Mac:  username/Library/Preferences/Adobe/After Effects

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