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Paiching Wei
Currently Being Moderated

"Signing failed, please try again" error

Apr 9, 2013 1:34 PM

Tags: #publishing #dps #digital #suite #ipa #zip

I've got a perplexing and frustrating problem. My app is already to go, I've downloaded the .ipa file and tested it. It works fine on the iPad. But, when it came time to create the distribution app (.zip) file, I keep getting a "signing failed, please try again" error.


I've tried but failed the following:

-I've checked my p12 certificates. They were valid. I even recreated them twice, each time it did not work.

-I've rebuilt my folio twice. I even tried deleting all but one article then trying to export the distribution app

-I've renamed the article names to just alphabets and numbers, no special characters


Yet despite all of my efforts I keep getting this error. What am I missing?





  • Currently Being Moderated
    Apr 9, 2013 2:47 PM   in reply to Paiching Wei

    Do you have Java installed on your machine?



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  • Currently Being Moderated
    Apr 9, 2013 3:01 PM   in reply to Paiching Wei

    Go to and download the latest version from there.



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  • Currently Being Moderated
    Apr 9, 2013 3:16 PM   in reply to Paiching Wei

    No. We're going to need to get log files from you to determine what is going wrong. To get log files you need to create an empty text file. on your machine. You can create the file using TextEdit, just open TextEdit, make a new document, go to the Format menu and select "Make Plain Text" and save it to /Users/username/AppBuilderLoggingEnabled.cfg.


    Then run App Builder again to get the error. After you get the error look in /Users/username/ for a file called appbuilder.log and send it to me at





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