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BaxterBradford
Currently Being Moderated

Cache issue with CS6 Bridge

Apr 10, 2013 6:11 AM

I'm getting an annoying issue when I open Bridge in CS6. I am informed that there is a problem with the cache and that I have to go to preferences, purge the cache. I've done this, but get same error message every time I open Bridge subsequent times. It is really slowing down my workflow. Am using latest version. Any ideas please?

 

Many thanks

 

Baxter

 
Replies
  • Currently Being Moderated
    Apr 10, 2013 9:55 AM   in reply to BaxterBradford

    Hi Baxter, because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Bridge General Discussion forum, where you'll get more specialized help.

     
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  • Omke Oudeman
    3,999 posts
    Nov 27, 2004
    Currently Being Moderated
    Apr 10, 2013 12:33 PM   in reply to BaxterBradford

    First thing to try is restart Bridge holding down option key (mac) or ctrl (win) and choose reset preferences and also again purge central cache from the given options of the provided window.

     

    If still no luck report back with your system details to get more detailed info about manual deleting the cache file.

     
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  • Omke Oudeman
    3,999 posts
    Nov 27, 2004
    Currently Being Moderated
    Apr 14, 2013 7:47 AM   in reply to BaxterBradford

    I'm sad to say that the problem still persists. I restarted the machine and immediately got the cache error when opening CS6 Pshop and Bridge (v 5.02.4.)

     

     

    If your cache has got real corrupted then the quickest and best way to solve this is manual dump the cache and start again, maybe also with fresh settings.

     

    Here is what I would do.

     

    Quit Bridge,

    Find the user library (the library in your user account, not on root level)

    User(your name)/ library/ caches/ Adobe/ Bridge CS6. Inhere are a plug in and a folder called cache. Grab both items and drag them outside the user library, preferably in the trash

     

    In same user library go to the folder preferences and inhere find and delete the Bridge plist file (com.adobe.bridge5.plist).

     

    All removed files will refresh itself with new and empty ones after you have restarted Bridge.

     

    Again hold down option key to restart Bridge and choose reset preferences.

     

    Now you have a fresh almost out of the box Bridge with factory default settings and empty cache. You need to set your custom wishes in prefs again and also custom UI colors. Your custom work spaces are also still there but might to be reset.

     

    Now you need to recache the lot to rebuild the thumbs and previews, you can do so overnight and if you want all your images cached just pick the main folder and in menu view use 'show items from subfolders' and let it run for a while.

     
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  • Currently Being Moderated
    Jul 3, 2013 6:57 PM   in reply to Omke Oudeman

    Thank you! Had the same problem. Fixed me up:)

     
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  • Currently Being Moderated
    Feb 6, 2014 12:18 PM   in reply to Omke Oudeman

    Omke Oudeman wrote:

     

     

    Quit Bridge,

    Find the user library (the library in your user account, not on root level)

    User(your name)/ library/ caches/ Adobe/ Bridge CS6. Inhere are a plug in and a folder called cache. Grab both items and drag them outside the user library, preferably in the trash

     

    In same user library go to the folder preferences and inhere find and delete the Bridge plist file (com.adobe.bridge5.plist).

     

    Does anyone know where these files are located in Mac OS 10.9.1? I am having this exact problem, but can't find this trail. (no library at user level).

     
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  • Omke Oudeman
    3,999 posts
    Nov 27, 2004
    Currently Being Moderated
    Feb 6, 2014 1:45 PM   in reply to amandatory77

    I am having this exact problem, but can't find this trail. (no library at user level).

     

     

    By default the user library is hidden per MacOS 10.7. You can reveal it permanently (at least until the next update) using Terminal (Google for this, it is fairly easy) but the shortcut for temporarily availability  is to go to Finder and use menu Go with option key, this reveals the user library

     
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