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inasall
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RoboHelp 10 trial version installation gets to 65% and stops

Apr 10, 2013 5:07 PM

Tags: #64-bit #installation-problem #robohelp_10

I have been trying to install Robohelp 10 trial version on my Win7 Dell Laptop for about 4 hours now and it always stops at about the 65% complete mark (Currently Installing AdobeHelp).  I have tried at least 4 times and it stops in the same place every time.

 

(1) I am running the program as Administrator

(2) My system is Win7 (64-bit)

 

Any suggestions on how to fix this?

 

Thanks in advance

 
Replies
  • Currently Being Moderated
    Apr 10, 2013 5:37 PM   in reply to inasall

    Hi inasall,

     

    This might be caused due to the interference of some program running at the background.

    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )

    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )

    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.

    Reboot and Install Robohelp and check.

     
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