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Adobe Bridge continually crashes when I access a particular folder.

Apr 11, 2013 7:36 AM

I've even copied the contents of the folder to a new, temporary folder, and, that temporary folder crashes, too. A very long report is created which presumably goes to Apple, but, it 's nothing that I can understand.

 
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  • Currently Being Moderated
    Apr 11, 2013 7:42 AM   in reply to Peter Britt Bailey

    Peter Britt Bailey, can you launch bridge by pressing Alt+Ctrl+Shift and let us know if you still face a problem.

     
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    Apr 11, 2013 2:48 PM   in reply to Peter Britt Bailey

    I have been having the same issue. 

     
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    Apr 11, 2013 9:26 PM   in reply to Peter Britt Bailey

    Hi Britt,

    Are you having this folder with a gif file in it ?

    1. If yes than please turned off all the scripts in the preferences and check for the crash.

    2. After that enable all the scripts one at a time and test the behavior.

    Please share your findings.

     

    Thanks

    Kapil Malik

     
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    Apr 12, 2013 7:23 AM   in reply to Peter Britt Bailey

    Peter Britt Bailey wrote:

     

    I'm on a Mac. Sorry I didn't say. Command + Option + Shift doesn't work.

    By did not work does that mean you did not get a reset window?  If so hold down the Option key and start Bridge.  Reset window will have 3 options.

     

    What OS and PS version?

     

    Look at the crash report and paste the first part with computer specs and then paste the text of thread(s) that crashed. You will see part way down before the threads are listed an entry "thread xx crashed".

     
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