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tgutshall
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Printing issues with Elements 10

Apr 11, 2013 10:21 AM

Hello,

 

I'm currently having issues with a whole lab printing to any printer with Adobe Elements 10. I've tried to print to it's default (Dell M5200 - Dell's Driver) and the color (HP 3700 - Universal Driver) without success. We are using Novell iPrint to control/monitor print jobs. When I try to print, it acts like it's printing then goes back to the project screen. If I try to print again, it says there are no printers currently installed. If I close the program and restart it, I'm able to select printers in the print option. I tried as a test to see if just the TCP/IP connection would work and it does. So I believe it's a issue between Novell iPrint and Adobe Elements 10. I've done a search and have not found a solution for this. Was curious if anybody has came across this issue or does not have the issue with roughly the same setup.

 

Thank You,

Tom

 

Summary:

 

OS = Windows 7 Enterprise 64bit

Application = Adobe Elements 10

Printer Control = Novell iPrint

Printers = Dell M5200(Dell Driver) and HP Laserjet 3700 (Universal Driver)

 
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