Skip navigation
Currently Being Moderated

"Can't open illustration, cannot complete requested operation" and opens blank file.

Apr 14, 2013 12:14 PM

Tags: #cs4 #illustrator #help #adobe #crash #bug #cannot_open_file #opens_blank

Hi, I've been working on a large illustrator file in CS4 ( 3.88GB ). It's been saving fine but Ive gone to open it after a few days and I keep getting the "cannot open illustration, Cannot complete the requested operation". When I right click on the .ai file it still says the file size is 3.88 GB. 


I've tried opening it on Adobe Acrobat and it just opens as a blank document. I've tried 'placing' it in an open blank Illustrator file and in the preview dialogue box I can see all the artwork in the file in the preview screen however when I select 'place' it just appears as a blank box.


I've tried these steps both on my Macbook Pro in CS4 and also on an iMac with CS6 but nothing seems to work. Please help!


More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points