Just finished laying out an interactive document in InDesign and exporting to as an interactive PDF to Acrobat. The document is 48 pages and has 3 pop-up TOC's for each of the 3 sections. There are several other hyperlinks, top and bottom nav menus. The document opens fine but when we try to open either of the TOCs Acrobat either crashes or the menu will pop up with buttons not visible. I have gone through the document several times and rechecked all button settings. Everything appears in order. The document navigates perfectly in SWF preview and when exported as a SWF or HTML. Can't figure out where the glitch is. I'm in the Cloud so have the latest versions of all software. The project is on a very tight deadline and is part of a presentation in 2 days. Has anyone else had this issue? If so, how did you resolve it? Please help.
Have you tried exporting each section of pages separately, like Section 1 with it's TOC and see if that works. Then section 2 and check that toc and if it's working. Then section 3 and check those TOCs and make sure they are working.
Thanks for responding, Eugene. I did that for one of the sections and got the same issue. The first TOC is the main TOC for the entire book. The 2nd and 3rd TOCs are separate sections, so I stand corrected, there are actually two sections. I exported the 2nd TOC section and had the same problems. I'm exporting the 3rd TOC section now and will see if that one works.
Also tried to export just the 3rd TOC section and the TOC menus popped up but it looks like the layers are out of order and I can't select the menu items. The container is on top and the menu items appear screened back. Checked layers in the document and they are on the correct layer and arranged properly, and nothing is set to transparency. I'm really puzzled by this.
Made each menu item a separate text frame and created text anchors/destinations. In buttons and forms panel, set event to go to destination "on release or tap" and chose "hidden until triggered." For each menu there's also a close button. Set "show/hide" for menu items and close button and set the main button that opens the menu to "show" the entire TOC. Each of the TOCs are on their own layers. Very straightforward, nothing fancy.
Have you tried stipping back the TOC bit by bit and seeing if there's anything in it that's triggering the fault?
I know this is tedious but sometimes it can be something so small causing it it's hard to track down.
I don't mind tedious, especially if it provides a solution. I have to figure it out. I haven't had a chance to do the bit-by-bit but will do that now and let you know what I find. It might go faster to just redo all the TOCs. :-(
Good suggestion. Thanks, Eugene. When I figure it out, I'll post my findings for anyone else who may have encountered this problem. And if, by chance, there is someone out there who has experienced the same thing and found a remedy, please share.