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ricia d
Currently Being Moderated

Elements won't open

Apr 15, 2013 7:33 PM

I recently upgraded from Elements 7 to Elements 11. Organizer appears to work properly but nothing happens when I click on editor.  I use Windows 7

 
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  • Currently Being Moderated
    Apr 15, 2013 10:28 PM   in reply to ricia d

    Elements 7 and 11 are two separate programs which can co-exist together on your machine.

     

    Hi,

     

    Please try couple of probable solutions as mentioned below:

     

    Solution 1:

    1. Close Elements.

    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.

    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

     

    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.

     

    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.

     

    Thanks,

    Garry

     
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