How can I open an InDesign 5.5 file that says it's missing plug ins and won't open, when I just opened and created the file last week?
I am positive, I just created the file myself on the same computer using the same version of InDesgin I'm trying to open it with. I opened it on March 31 and now I can not, it is the only InDesign file I can not open, I can open all others.
It doesn't tell me, it says Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application (which it is not)
They are supposed to be in the same folder withthe .indd file they are locking, and are supposed to be deleted when you close a file, but a global search is a good idea. If th InDesign is closed, there should be no reason to find ANY .idlk file anywhere, so if you do, it's going to cause trouble.
I am having this exact same issue- I am POSITIVE I'm running indesign 5.5, and the file I was sent by a client says that it is an indesign 5.5 file- I cannot find any .idlk files in their folder or elsewhere. have tried opening as a copy, restarting, etc... HELP!
When I try to open a CS6 file in CS5.5, I get the error message:
The way to generate this other message:
is to try to open something that InDesign can't open. This is sometimes an InDesign file that is corrupt. Once I found poorly configured backup software keeping files open. In other cases I've had clients hand off files that were supposed to be InDesign files but turned out to be renamed zipfiles or PDF files or Word files (all of which fall under the "may not support the file format" statement above). You've already ruled out it being open elsewhere by searching for .idlk files, and you've ruled out plugin issues already (by not having a CS6 file generate the new "because it was saved with a newer version" message, and chances that you've installed some kind of plugin that ), so it almost has to be a file that is broken or misnamed in some way.
When I try to open as a copy I get the same message, this has caused me such a problem, guess I have to pay the outrageous fee to Adobe to figure it out.
Perhaps if you send the fine in question to one of us we can figure out what it is. I'll send you a Private message with an upload link you can use to send to me if you like.
really?! I just assumed that if my computer says InDesign® CS5.5 Document... then it must be. why would it lie? learn something new every day...
Your computer can't tell you anything about versions of ID that are newer than you have installed.
The file you sent is a PDF with the extension changed to .indd..... It's not the original file that you thought you were opening, and there's a pretty good chance that it replaced the orignal when you (or someone) changed the file extension.
The good news, if you can call it that, is if you change the extension back to PDF it should open in a PDF viewer, or you can place it as a template image in ID to rebuild on top of it if you need to edit.
Well I'm really confused as to how that could have happened!! I'm the only one who touches the files so obviously I did it somehow.
I don't understand what you're saying about place it as a template image in ID to rebuild on top of it.... I don't want to rebuild it, it's over 20 hours worth of work!
But I do need an original file to do next months version and you're telling me the only way I can get that is to completely re-build it?
ok, I see how I could have done that Won't let that happen again. And I understand now about what you're saying about putting it in InDesign as a template. I will just have to go back to the month before to re-create for next month.
Thanks Peter for all your help, glad to know it was operator error and not my computer!
When I make the pdf I use the same file name as the InDesign file, I guess when I made the pdf I didn't notice it had an indd extension, probably copied my InDesign file name with it's extenstion. How did you find out it was a pdf, because even when I did "get info" on the file it said it was and .indd file.
Also I need to lay the pdf into an InDesign file so I can lay color ads over the B&W's. Do I just have to lay each page in indivindually or is there an easier way?
How did you find out it was a pdf, because even when I did "get info" on the file it said it was and .indd file.
When it failed here, too I fed it to an old copy of Conversions Plus which can usually figure out what a file really is no matter the extension. Sometimes opeing in a text editor and looking at the first few lines will tell you, to.
To place all the pages from the PDF into a new file I'd use Scott Zanelli's script: InDesignSecrets » Blog Archive » Zanelli Releases MultiPageImporter for Importing both PDF and INDD Files