I am trying to install Photoshop CS2 but it is telling me I don't have a valid serial number. I initially installed it via disc but in order to fully install it and have it after the free trial, I was told I had to uninstall it and then reinstall it via this link:
However, when I try to type in my serial number, it tells me that "This is not a valid serial number. Please go back and re-enter your serial number."
I really hope that this product isn't "too old." In the link above, it states: "Adobe strongly advises against running unsupported and outdated software. The serial numbers provided as a part of the download may only be used by customers who legitimately purchased CS2 or Acrobat 7 and need to maintain their current use of these products." I did legitimately purchase CS2 and do need to maintain my current use of the product so I would appreciate it if I could continue using it.
Just to be clear I am running this program on the same Windows PC as before.
Does anybody have any ideas? They would be greatly appreciated. Thank you!
Did you download the new activation-free version of the software itself as well as using the new serial number? Your original media will not activate and will not accept the new 'universal' serial numbers, and the activation-free installer won't accept your original serial number.
The link is on the page that you included in your first post.
Click "English" under Solutions step 2
I did do that. But then when it came time for me to plug in a serial number, the one that is on my jewel case does not work. (I was never provided with a new "universal serial number" that Dave referenced above).
Wow. I just tried to re-do all of the steps from the initial link I posted: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-act ivation-end-life.html
Now, when I get to Step 2 and click "English," this page comes up: http://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
What is going on? Now all of a sudden it seems as if re-installing Photoshop2 is not an option! What is going on?!
The page is loading fine here. Vargarner you may want to try a different web browser. Once you get to the download page you will also see the serial numbers that will work with the installers that are available on the download page.