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How to deactivate and uninstall PSE 8?

Apr 17, 2013 4:22 PM

Tags: #deactive

I had a hard disk problem so my PSE * install point is not the same now as it was during initial installation. Also I tried to use it on an old laptop which is no longer available to me. I suspect that my current installation now counts as the 3rd and I cannot deactivate.

 

I have PSE 9 and PSE 11 installed and working just fine, I want to free some space and remove PSE 8.

 

Any advice?

 

Regards,

Pete

 
Replies
  • Currently Being Moderated
    Apr 17, 2013 4:27 PM   in reply to pfeiffep

    You will need to contact activation support:

     

    http://www.adobe.com/products/activation/

     

    Often you can start a chat session in that window and get it straightened out right then.

     
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  • Currently Being Moderated
    Apr 17, 2013 5:03 PM   in reply to pfeiffep

    Go back again. There are some real idiots there, but nobody else can fix this. You're in a user to user forum here, and we're just other customers like you. You'll just have to keep trying till you find someone who knows what they're doing.

     
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  • Currently Being Moderated
    Apr 18, 2013 12:18 AM   in reply to pfeiffep

    Please follow this link to manually remove PSE8 from your system: http://kb2.adobe.com/cps/826/cpsid_82673.html

     

    ~Andromeda

     
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