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Trouble with PDF created with Captivate 6

Explorer ,
Apr 17, 2013 Apr 17, 2013

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I have been using Captivate since version 4 and this is the first time I have had this problem. The generated PDF (which is the expected file size) displays a blank page with only the TOC button which sits there flashing rapidly. I have tried changing the targeted Flash Player version without any luck.  Previews and HTML output is fine and so is the .exe file. I am using Adobe Acrobat 11 on a 64-bit Windows system. This is a fairly small project with about 15 slides and some FLV videos. I have no problems with Distiller with any of my other programs (FrameMaker, LiveCycle, Photoshop etc.). Any settings I can fiddle around with?

Any ideas?

Nadeem

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Mentor , Apr 17, 2013 Apr 17, 2013

Hi

You can refer this thread for a solution.

http://forums.adobe.com/message/5244355#5244355

Sreekanth

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Mentor ,
Apr 17, 2013 Apr 17, 2013

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Hi

You can refer this thread for a solution.

http://forums.adobe.com/message/5244355#5244355

Sreekanth

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Explorer ,
Apr 18, 2013 Apr 18, 2013

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Thanks for the helpful reference!

To anyone else having a similar problem: the solution (while not ideal, since it requires disabling a desired feature) is to uncheck the "Show TOC" box in the TOC settings. To reiterate what was discussed in the forum, the problem apppears to be localised to Acrobat Pro/Reader XI. So far there is no resolution from Adobe.

Nadeem

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