Skip navigation
Currently Being Moderated

Creative Cloud Connection will not sign in

Apr 17, 2013 10:24 PM

Tags: #creative #creative_cloud

Yesterday all my Adobe Creative Cloud apps were running great.  Today Creative Cloud Connection will not sign in, and none of them will even start. 


I sign in without a problem on the Adobe Creative Cloud website.


Whenever I try to start CS 6 app, Adobe Application Manager starts instead and simply jumps in the dock for about 5 minutes then stops. I have let it alone for up to an hour, but it does nothing and I force quit it.


I downloaded AdobeCreativeSuiteCleanerTool and ran that, targeting CS 6 and Creative Cloud sets.  That did nothing to solve my problem.


What is going on?


I run OS X Lion and my network connection is working flawlessly.

  • Currently Being Moderated
    Apr 18, 2013 2:15 AM   in reply to lumenmedia

    Did you make any software/hardware change on your machine yesterday after which you are facing the issue?


    Have you actually tried rebooting the machine? If not, lets try that and check.


    Run the CS6 uninstaller from Utilities->Adobe Installers folder and then run the adobe cleaner tool.


    Download AAM from the below link and try installing the applications and check if they work fine.


    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points