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FQuail
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How do I fix/avoid installation error with Premiere Elements 3.0?

Apr 18, 2013 12:49 PM

I am trying to reinstall my copy of Premiere Elements 3.0. My desktop crashed and I had to reimage the hard drive, necessitating reinstallation of most of my software. The software worked fine before the crash. I get an error message to the effect that "Premiere Elements could not load audio drivers--Please reinstall and try again."  I've tried several times with the same result. Any ideas?

 
Replies
  • Currently Being Moderated
    Apr 18, 2013 2:05 PM   in reply to FQuail

    Windows or Mac, and which version?

     

    >could not load audio drivers

     

    Did you install all the motherboard drivers from the motherboard disc?

     
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  • Currently Being Moderated
    Apr 18, 2013 4:21 PM   in reply to FQuail

    Along the lines of John T's comment/question on MoBo drivers, what make of audio chip do you have? Most are Realtec, and if yours is, I would go to their Web site, download and install the latest audio driver for your OS and chip.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Apr 18, 2013 4:31 PM   in reply to FQuail

    It is probable that the builder installed the proper drivers at that time. However, audio drivers are updated fairly often, so it is always a good practice to update them, when a newer one is available. I do this constantly. However, and though I recommend it for many problems, I do not update my video driver, until I have an issue.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Apr 18, 2013 5:10 PM   in reply to FQuail

    FQuail,

     

    The notification will depend on how John T. has his e-mail notifications set up: I can be for any complete forum, for a particular thread, or for all of his posts.

     

    However, I know that John T. looks at the main page often, and revisits all interesting threads, that have Updated showing, as I do. I have ALL e-mail notifications turned OFF, and just drop by the main page here, when I have a moment.

     

    As your Reply is visible to all, he will see it.

     

    Thanks for caring,

     

    Hunt

     
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  • Currently Being Moderated
    Apr 18, 2013 7:38 PM   in reply to FQuail

    >motherboard drivers

     

    Depending on your computer vendor there might/should be a disc (CD or DVD) that is separate from Windows Vista, which contains device driver software and/or small application programs that are designed to make the motherboard fully functional

     

    http://en.wikipedia.org/wiki/Device_driver

    http://en.wikipedia.org/wiki/Chipset

    http://en.wikipedia.org/wiki/Sound_card

     

    If you don't have such a disc, Hunt's advice will work... and is likely even better, since you will be able to download the latest software for your motherboard

     
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