I am trying to reinstall my copy of Premiere Elements 3.0. My desktop crashed and I had to reimage the hard drive, necessitating reinstallation of most of my software. The software worked fine before the crash. I get an error message to the effect that "Premiere Elements could not load audio drivers--Please reinstall and try again." I've tried several times with the same result. Any ideas?
Along the lines of John T's comment/question on MoBo drivers, what make of audio chip do you have? Most are Realtec, and if yours is, I would go to their Web site, download and install the latest audio driver for your OS and chip.
Thanks. I'm running Windows Vista on this machine. Not sure about your questions about the motherboard drivers; I've installed everything available to me from the source DVD. I'll take a look at the audio chip, but I'm a bit confused since the software installed fine when I got this computer last July, and only now am I getting this error.
It is probable that the builder installed the proper drivers at that time. However, audio drivers are updated fairly often, so it is always a good practice to update them, when a newer one is available. I do this constantly. However, and though I recommend it for many problems, I do not update my video driver, until I have an issue.
The notification will depend on how John T. has his e-mail notifications set up: I can be for any complete forum, for a particular thread, or for all of his posts.
However, I know that John T. looks at the main page often, and revisits all interesting threads, that have Updated showing, as I do. I have ALL e-mail notifications turned OFF, and just drop by the main page here, when I have a moment.
As your Reply is visible to all, he will see it.
Thanks for caring,
Depending on your computer vendor there might/should be a disc (CD or DVD) that is separate from Windows Vista, which contains device driver software and/or small application programs that are designed to make the motherboard fully functional
If you don't have such a disc, Hunt's advice will work... and is likely even better, since you will be able to download the latest software for your motherboard