Skip navigation
SK8Kent
Currently Being Moderated

Reinstalling Elements 11 is not fixing my problem with Adobe Premiere Elements 11

Apr 18, 2013 12:08 PM

Getting Error Message: Runtime error trying to open Organizer or New Project.  Have not been able to open a project, without having an administrator account, so eveytime it's just trying to make a new project.  Only 1 user needs this application, but I cannot get it to work for them.

 

In order to get the message to repeat I will need to log off and back on.  Then I can give you an image of the error.  Right now it just shuts doen Elements.  Here is the Event Viewer message:

 

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date:  4/18/2013
Time:  1:04:29 PM
User:  N/A
Computer: US7004
Description:
Faulting application photoshopelementsorganizer.exe, version 11.0.0.0, faulting module msvcr90.dll, version 9.0.30729.1, fault address 0x0005bb47.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 70 68 6f   ure  pho
0018: 74 6f 73 68 6f 70 65 6c   toshopel
0020: 65 6d 65 6e 74 73 6f 72   ementsor
0028: 67 61 6e 69 7a 65 72 2e   ganizer.
0030: 65 78 65 20 31 31 2e 30   exe 11.0
0038: 2e 30 2e 30 20 69 6e 20   .0.0 in
0040: 6d 73 76 63 72 39 30 2e   msvcr90.
0048: 64 6c 6c 20 39 2e 30 2e   dll 9.0.
0050: 33 30 37 32 39 2e 31 20   30729.1
0058: 61 74 20 6f 66 66 73 65   at offse
0060: 74 20 30 30 30 35 62 62   t 0005bb
0068: 34 37 0d 0a               47..   

 
Replies

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points