I have a new Windows 8, 64 bit Dell laptop with Photoshop Elements 11 installed. I cannot import scanned images from my CanoScan 5600F scanner directly into PhE11. It wont recognize it. I have used the scanner regularly with PhE6 in Windows 7 laptop with no problems. What is the solution? The scanner works otherwise with its own program.
Adobe doesn't provide drivers for hardware. Is your Windows 7 laptop 32-bit? It is possible that the driver for the scanner is not Windows 8 or 64-bit compatible. You can see if Cannon provides an updated scanner.
Adobe supplied this tech note as it pertains to PSEv. 9&10:
Perhaps it applies to v.11 as well. Have a look on you machine if TWAIN is installed in the proper location, if at all.
Please report back.