I was installing the Master collection 6.. but four seconds before I clickd to install, i realised i didnt need one aplication. I tried to cancel it but it was freezed and then I had to close that window.
Next time I tried to instal it warm me that there's a problem and I should Install the Adobe Support Advisor to fix it.
Okay, DOwnload it, installd it and when I tried to open it, nothing, just blanket window
Here an image of the window
Btw, couldnt find any decent name for this user, sorry bout that
Please refer the document to troubleshoot with install logs : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html
You can also try the following :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and Install