Hey all, I've had a few PDFs come in that can only open in the 64 bit version of AI. The problem is that we have a script that runs and interacts with AI, that only works with the 32 bit version. Does anyone have any ideas what could cause the .pdf to only work in AI 64-bit? If you need the .pdf itself, I'll have to get permission from the artist/customer before I can upload it.
Nobody can tell you anything without exact system information and a better description of the behavior or details like where those PDFs come from, i.e. how they are generated/ saved/ exported, possibly from anotehr program.
My apologies. The reason it wasn't very specific is that the error only gives us "Could not open file" and exits. It looks like the artists have isolated it to an effect they had applied to the text that the 32 bit version of illustrator did not like. They resaved it as an .eps/.ai (she mentions both) and it was able to open and point her to the problem. Seems like it has a problem running debug routines on .pdf files. Issue seems to be resolved for now.