Skip navigation
19977997
Currently Being Moderated

I can't install again After Effect CS6.

Apr 19, 2013 2:12 PM

Hello,

 

 

I recently uninstalled "After Effects CS6" because I had some problems (crash..). When I tried to uninstall it ... Impossible. So I had to remove it with software. Now, I would like to install it again, but impossible. I tried everything. My computer is widely used powerful after effect.

When I try to install it crash 2% and tells me a fatal error: "FATAL: Payload 'Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 7.0.0.103 {9FC6805B-9FD9-410A-A620-51D58644999D} information not found in Media_db. "

 

 

A solution?

 

 

Thank you

 
Replies
  • Currently Being Moderated
    Apr 19, 2013 4:28 PM   in reply to 19977997

    Google Adobe Suite Cleaner. Download the app. Run it. Run the installer again.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 19, 2013 11:48 PM   in reply to 19977997
     
    |
    Mark as:
  • Currently Being Moderated
    Apr 20, 2013 8:09 AM   in reply to 19977997

    Manually delete the media.db in the Installers/ OOBE folders:

     

    Important Directories

     

    Mylenium

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points