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Premiere Pro CS6 crashing immediately after opening

Apr 19, 2013 10:27 PM

Tags: #crashing #premiere_pro_cs6 #failed_launch

So I recently installed the Adobe Production Premium Suite for Windows 7. I have installed all updates and everything WAS working fine. Then about a month ago I went to edit in Photoshop CS6 and it crashed right after importing files. So just out of curiousity is crashed while opening anything in the suite, After Effects, Premiere, etc. So I uninstalled, Re-installed and downloaded all the updates, and everything was working just fine. Now this nastly little problem has arisin again. Illustrator and Photoshop seem to be working, I can load files, edit, save, render, etc. But Premiere and After Effects refuse to start. Premiere boots fine and I can create a new project and set it up, but once I am finished that and Premiere is actually open, it instantly before I can anything. All I get is Windows message saying that this program has stopped working then just exits out. No error message from Premiere. I then decided to open up the project file, it opened and Premiere did not crash. I imported clips, no problem. I selected a clip to start editing, and Premiere crashed just like it did before. So this problem is happening with BOTH Premiere Pro CS6 and After Effects CS6. With After Effects, I get the error message: After Effects error: Crash in Progress. Last logged message was: <4224> <ae.blitpipe> <2> Making New Context. Then I click okay and a second error message appears, this one reading: After Effects can't continue: sorry, After Effects has crashed. For After Effects Help and Support, go to (Adobes website). If you still can't resolve the issue, please contact Adobe Technical Support (2). (0 :: 42). Then Windows pops up with its message letting me know that After Effects has stopped working.



Windows 7

Intel Core i7 3570k

8Gb G.Skill ram

ASrock Z77 Extreme 4 motherboard

XFX Radeon HD 7950

2xAdata SP900 64 Gb SSD in RAID 0

1TB Seagate Barricuda HDD


I cannot see my version number of my applications because, well I cant start them. I am downloading the most recent update for Premiere as I type this, even though it is currently up to date according to the Adobe Update Manager.


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    Apr 20, 2013 7:30 AM   in reply to ijustwannausepremier



    Do u have any codec pack installed?

    Anything installed before this happens?



    Try this.


    1 Open Windows Explorer

    2 Paste this on in the Bar->   %appdata%\adobe

       Find the folders

       Premiere Pro and  After Effects

    3 Rename it to something like  After EffectsOLD , Premiere ProOLD


    and try again

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    Apr 20, 2013 8:37 AM   in reply to ijustwannausepremier

    The inability to fully launch is often related to the video driver. I would go to AMD/ATI and check your installed video driver. If not the latest, then download and install that. Note: there have been some issues reported with some of AMD/ATI's latest drivers (mostly in the PS CS6 forum), so it might be necessary to roll-back to an earlier video driver.


    If that is not the cause, in your case, then you have at least ruled out one of the main causes.


    Good luck,



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