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bdestrempes
Currently Being Moderated

No video playback in premiere CS6 trial

Apr 22, 2013 4:09 PM

Hi,

 

I am trying to use the Adobe Premiere CS6 trial on my laptop but I can't get the video playback to display at all. There is audio playback, just no video. I can get a paused frame to show if I double-click on the playback area but pressing play does not make the video play, only the audio. Stopping the playback displays the latest current frame again.

 

My laptop's specs are as follows:

 

  • Toshiba notebook
  • Intel i7 2.40GHz
  • 8gb RAM
  • 500+ gb free space
  • Windows 8 64
  • Latest Intel display drivers installed

 

The video files I am importing in my sequence are .mov files, 1920x1088 @ 23 FPS.

 

Any help will be appreciated!

 

Thanks for your time,

 

- Benjamin

 
Replies
  • Currently Being Moderated
    Apr 22, 2013 5:49 PM   in reply to bdestrempes

    Is it just this media or any media?

     
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  • Currently Being Moderated
    Apr 24, 2013 9:02 PM   in reply to bdestrempes

    OK.

     

    Is any of this media from a camera?  If so, which make and model?

     
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  • Currently Being Moderated
    Apr 29, 2013 6:37 PM   in reply to bdestrempes

    OK, list a specific DSLR model.  (I ask because many of the other sources you listed may simply not work with PP.)

     
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  • Currently Being Moderated
    Apr 29, 2013 6:45 PM   in reply to bdestrempes

    Latest Intel display drivers installed

     

    Unfortunately, Intel makes great chips, BUT have ignored the updating of video drivers. What is the date of your "latest display driver?"

     

    For work with any version of Premiere, later versions of Photoshop, and After Effects, most recommend NOT going with an embedded Intel video chip. Those work for general computing, such as Web browsing, checking e-mail, word processing and some spreadsheet work. Beyond that, they fall way, way behind with the video driver updates.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Apr 30, 2013 6:21 AM   in reply to bdestrempes

    Yeah, I'd expect that to work.

     

    The only idea I have at this point is that you need to disable the Intel graphics in the BIOS and get yourself a dedicated graphics card, preferably from nVidia.

     
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  • Currently Being Moderated
    May 6, 2013 3:01 PM   in reply to bdestrempes

    Hi:

    Dear Bdestrempes. I think I have a similar computer that you. I bouth recently a Toshiba P850-31M and I have the same problem that you. I can hear the video but I can´t see it. How do you solve the problem? I don´t know what I can´t do more. I will try to upgrade the drivers in NVIDIA website.

    Thank you

     
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  • Currently Being Moderated
    May 6, 2013 4:13 PM   in reply to bdestrempes

    thank you. I was crazy trying to solve the problem. I install the drivers

    and ..... like magic .... all the problems solve.

    Thank you

    Oren

     

     

     

    2013/5/7 bdestrempes <forums_noreply@adobe.com>

     

    **

       Re: No video playback in premiere CS6 trial  created by bdestrempes<http://forums.adobe.com/people/bdestrempes>in

    Premiere Pro - View the full discussion<http://forums.adobe.com/message/5295140#5295140

     

     
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