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Print error: Following functions are ON

Apr 23, 2013 9:42 AM

I have a user trying to print a PDF from Adobe Reader XI. She gets a pop up that says

 

'Following functions are ON and cannot be used in the current

environment or application.

 

Remove White Background

 

Are you sure you want to change the setting to "Off" and continue

printing?" ( Yes or No option given)

 

I've never seen this and I can't duplicate the error on the PDF (she emailed it to me).

What causes this error?

 

dlb

 
Replies
  • Currently Being Moderated
    Apr 24, 2013 1:48 AM   in reply to dlbiwerk

    Hi Dlb,

     

    I have the same problem this morning.

    For me the problem appeared since I installed the lastest drivers of a Konica Milnolta BizHub printer.

     

    - Remove White Background s a fiunctionnality that you can remove from the Printer Driver.

     

    Go to 'Printing Preferences / Printing Default'

    Go to the Tab 'Others'

    uncheck ... the option Remove White Backgroung

    in may case I also have 'Excel Job Control'

     

    Good Luck,

     

    GZav.

     
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