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Admin user being told I don't have permission to load flash?

Apr 24, 2013 11:50 AM

Tags: #problem #help #error #issue #adobe #install #windows #download #installing #installation #install_failed #flash_player_11 #installation_failure

HP laptop on windows XP, deleted all adobe flash and shockwave programs, using IE8, after running install after download it says I don't have permission to install?  This is a home laptop, single user as administrator?  Could really use some advice...Thank you.

 
Replies
  • Currently Being Moderated
    Apr 24, 2013 11:14 PM   in reply to Gimbodad

    Try the following: download the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#main-pars_header and save it to disk, then close all browser windows, right-click on the downloaded installer and select Run as Administrator.

     

    If the problem persists, can you post the contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash

     
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  • Currently Being Moderated
    Apr 27, 2013 7:21 PM   in reply to Gimbodad

    Thank you for posting the log.  Can you perform a clean install as described in http://forums.adobe.com/thread/928315

     
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