My name is Oren. I´m from Spain, and this is my problem.
One month ago I bought a Toshiba Satellite 850-31M. It has an x64 processor, 16 GB of RAM and I have 2 hard drives, the c: an SSD of 500 GB and other of 1 Tb hardisk, configured as D:. It has a GeForce GT 630M graphics card with 2 GB of RAM. W8 operating system.
I wanted to try the Adobe Premiere Pro CS6 and I downloaded the trial version. No problem, until I tried to import a video in the source window. Appears a small window that says "importing" and give to play in the source window and start .Audio be heard, but not the image. I've tried different video formats and always the same. The same video are seamlessly Quick Time and other video viewers ..... I do not know what to do, I think I've tried everything, even restart the computer to its factory settings and install Adobe Premiere vacuum and the problem remains. I tested with a trial of Premiere CS5.5 and got it. You hear the audio but no video . Insert the video in the timeline and recognizes it as such, even the first frame, but said, is not seeing in the "source", nor in the preview, only the audio.
What could it be? Am I you could lend a hand I'm desperate?
thank you very much
I have the vídeos in a hard-disk. I'd tried in different video formats and
always the same. I hear the audio but I couldn't see the video image.
El jueves, 25 de abril de 2013, Jim Simon escribió:
Re: I couldn´t see imported videos with Adobe Premiere pro created by Jim
Simon <http://forums.adobe.com/people/JSS1138> in Premiere Pro - View
the full discussion <http://forums.adobe.com/message/5265806#5265806
I take them from several places, from internet, from a camera in the hospital where I work (I´m trying to edit videos of surgeries), from my photo-camera (canon IXUS).... but always the same: I hear the audio, but I don´t see the video. I´ve tried in several formats mpg, mp4, mov, avi, .... and always the same.
Thank you for your interest
I would download, install and use MediaInfo to tell you the full specs. of those files. The formats, such as AVI, MPEG, MOV, etc., are less useful, but by looking "inside" those formats, to find out the CODEC used, will likely tell the tale.
Good luck, and please let us know a bit more,
My best guess at this point is that your video simply isn't something PP can work with. You may want to try a more consumer level editor, which can often be more accomodating to such videos. Or, you could try conversion to something that PP can work with. I like the following:
It´s curiouss that I can´t see any video.... any format.... I´ve tried differents formats but I can´t see any of them, but if I import then to the timeline, I could see the first and the last photogram.... and if I export it, I have a video that I could see in quick time. And the same happens in After effects.... the programs detected in the information panel RGB information and I see the colour in the RGB square but I can´t see the video in the preview pannel. I don´t know if could be a problem of the computer.... I have a new Toshiba Satellite P850-31M with a GForce 350 NVIDIA, 16 Gb de RAM and a 500 Gb SSD harddisk. Can you help me?