I recently bought a desktop computer with the ff specs:
8 gb memory
500 gb hard disk
intel(r) HD Graphics 2500 (which I already updated a while ago)
and when I installed after effects cs5.5 and used the element 3d of videocopilot
textures do not load and even its environment .. my question is how to solve this problem?
I already checked Edit > Preferences > Preview and OpenGl is grayed out and OpenGl info says
"no compatible OpenGl video card found".. Please help need it badly ..
Update/ reinstall your graphics driver. Other than that - your computer is seriously underpowered in the graphics department and it may never work. If you're serious about this stuff, you're gonna need to buy a dedicated graphics card. Even an older model from the 50 bucks budget tray will easily surpass your intel card.
I recommend asking the people who make Element 3D (Video Copilot) about the requirements for their software:
Here are their requirements: