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bentleyboo1
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cannot open adobe bridge from cs6

Apr 26, 2013 2:21 PM

cannot open adobe bridge from cs6

 
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  • Currently Being Moderated
    Apr 26, 2013 2:40 PM   in reply to bentleyboo1

    What happens when you try? Error message?

     

    Does Mini-Bridge in Photoshop work?

     

    Can you launch Bridge by itself?

     
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  • Currently Being Moderated
    Apr 29, 2013 11:33 AM   in reply to bentleyboo1

    OK, so the problem is purely that Bridge will not launch at all.

     

    Has it worked in the past?

     

    Most likely we simply need to recreate the preferences. Hold down Command+Option+Shift (Mac) or Ctrl+Alt+Shift (Win) while launching Bridge. If you get the timing right, you will be prompted to recreate some settings. Check all three boxes and hit OK.

     
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  • Currently Being Moderated
    Apr 29, 2013 12:55 PM   in reply to bentleyboo1

    Did you try the preferences?

     
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  • Currently Being Moderated
    Apr 30, 2013 7:01 AM   in reply to bentleyboo1

    bentleyboo1 wrote:

     

    HI

     

    I have tried doing CtrlAltShift (Win) while launching Bridge I get a

    message saying so you want to make changes on this computer I click yes

    then nothing happens.

    This is not the reset window.  Try holding down the Ctrl key and starting Bridge.  You should get a reset window with 3 options.

     
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  • Currently Being Moderated
    Apr 30, 2013 9:27 AM   in reply to Curt Y

    Technically, it's true that all you need is the Ctrl key (strangely you use the Option key on Mac...) but it should still work when all three are held down. You want to click this/these keys just after double-clicking on a desktop shortcut or selecting it from the start menu. If you hold down keys before clicking the icon, you will be activating a Windows keyboard shortcut, not an Adobe one.

     
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  • Currently Being Moderated
    Apr 30, 2013 9:48 AM   in reply to Brett N

    Brett N,

     

    While true the message "do you want to make changes on this computer" is not the correct message for resetting preferences. Wrong keystrokes will bring up that message howeve.

     
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  • Currently Being Moderated
    Apr 30, 2013 3:55 PM   in reply to bentleyboo1

    Delete the preferences manually. The settings are stored in the Windows Registry. Click "Start," type "regedit" and press "Enter." Navigate to "HKEY_CURRENT_USER\SOFTWARE\Adobe\Bridge CS6\Preferences" in the left pane, right-click it, and click "Delete."

     
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  • Currently Being Moderated
    May 1, 2013 1:04 PM   in reply to bentleyboo1

    Try navigating to the Bridge.exe application file, right-clicking, and selecting Run as Administrator.

     
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  • Currently Being Moderated
    May 2, 2013 1:34 PM   in reply to bentleyboo1

    Check the Event Viewer, available in the Control Panel under Administrative Tools, to see if there is some sort of error report to help give us more information and a direction to go in.

     
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  • Currently Being Moderated
    May 3, 2013 7:17 AM   in reply to bentleyboo1

    Do you have CS2 installed on your computer?  If so you may not need to delete it but you may need to build another file.  See post #10 in this thread.  http://forums.adobe.com/thread/1202267?tstart=0

     
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  • Currently Being Moderated
    May 7, 2013 2:03 AM   in reply to bentleyboo1

    bentleyboo1 wrote:

     

    Please see attached photo's…

     

    You can't "attach" images to emails. There's nothing to see in your post.

     

    The forums are designed to be accessed through their web interface by logging on with your web browser.  If you do it by email instead, you should know that no one will see your images, they'll just disappear into the ethernet…

     

    To embed an image in your post, log on and use the little camera icon in the Reply Editor of the web interface of the forum:

     

    Adobe_forums_cameraicon.jpg

     
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  • Currently Being Moderated
    May 8, 2013 6:54 AM   in reply to bentleyboo1

    The Event Viewer does show that Bridge is the problem. 

     

    You never answered if you have had CS2 on this computer.

     

    Did you ever get the reset window with 3 options?  Are you clicking on the startup icon on desktop to do this task?

     
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  • Currently Being Moderated
    May 8, 2013 8:07 AM   in reply to bentleyboo1

    bentleyboo1 wrote:

     

    Yes I still have cs2 on the computer, I never managed to get the reset

    window with 3 options I am clicking on the photoshop cs6 icon from the

    start menu.

    Unless you follow the instructions I supplied in Post #16 you will never get Bridge to start.

     
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  • Currently Being Moderated
    May 8, 2013 9:19 AM   in reply to bentleyboo1

    Try this:

     

    I finally got it to launch via instructions from another web page. In my case, I am running Win 7 Professional 64-bit and previously loaded Photoshop and Bridge versions CS2 (along with Illustrator and InDesign CS2), which might have been part of the problem. The solution for me was to create an empty "Bridge CS2" folder in the C:\Users\[your user name]\AppData\Roaming\Adobe\. Worked like a charm.

     
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  • Currently Being Moderated
    May 9, 2013 7:00 AM   in reply to bentleyboo1

    I don't think so.  Another user did that and still had to add the Blank CS2 folder.

     

    You might be able to unistall CS2 and CS6, run the Adobe Script Cleaner per instructions, then reinstall CS6.  But no one has posted they have done this.

     

    P.S.  Does you CS2 work?  Since Adobe took the activation servers off line many do not and the generic on-line CS2 has to be installed.

     
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