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flashkid14
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IOS app rejected due to a blank, black screen upon launch

Apr 26, 2013 2:49 PM

Tags: #air #launch #image #iphone #ios #6 #sdk #5 #3.7

I recently got my iPhone app rejected and the reason is below:

 

"We found that your app exhibited one or more bugs, when reviewed on iPhone 5 running iOS 6.1.3, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.


Specifically, the app displayed a blank, black screen upon launch. Please see the attached screenshot/s for more information.


The steps to reproduce are:


1. Launch app

2. Bug encountered"

 

 

 

I use FlashDevelop and the latest Apache Flex + Air SDK 3.7 + swfversion=20. I don't have an iPhone 5 to test on but I've tested the application on a 3GS, iPod touch (4th gen.) on IOS 4.3, 5.1 and 6.1.3 (latest) and the application works on all of them.

 

The attached screenshot mentioned above is here:

 

temp..pkeohrsc.png

 

As it shows, the "blank" screen is actually a deep blue one, which the color I've set to my project's background.

 

I didn't make any special modifications in the code to support iPhone 5 to be honest, and the project dimensions were set to 640x960, but I did include the Default-568h@2x.png, and it shows inside the .ipa at Payload/Myapp.app/

 

In almost all the iPhone 5 discussions I've read online, theat launch problem is due to the Default-568h@2x.png not being there in the root of the release .ipa, but I'm sure it does exist on my ipa. Also, I have request high resolution set to high, and the Info.plist has the correct DTPlatformVersion (6.0) and DTSDKName (iphoneos6.0).

 

Any ideas what the problem could be?

 

Thanks.

 

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