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PhotoMaureen
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Can't Download Lightroom as anything but a trial!

Apr 27, 2013 10:12 PM

Tags: #lightroom #_download_trial

Since mid-March I've been trying to get Adobe Lightroom to download as something other than a trial.  I am a creative cloud member and since then I've downloaded a number of programs with absolutely no problem, so I obviously know how to do it,  When I download it, it ALWAYS downloads as a thirty day trial, and it will not let me license it without a serial number.  I have uninstalled and downloaded it twice and have gotten the same results.  Please help, I need this program to be permanently on my computer! 

 
Replies
  • Currently Being Moderated
    Apr 27, 2013 10:34 PM   in reply to PhotoMaureen

    Are you logging in to creative.adobe.com/apps then downloading LR4 via the Adobe Application Manager?

     
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  • Currently Being Moderated
    May 1, 2013 11:48 AM   in reply to PhotoMaureen

    MoreeenPhoto what process did you go through to install Dreamweaver?  It sounds like you downloaded the trial and then choose the option to License this Software?

     

    Please see http://forums.adobe.com/message/4396277#4396277?tstart=0 for information on how to download and install your Adobe Creative Cloud applications using the Adobe Application Manager.

     
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  • Currently Being Moderated
    May 5, 2013 9:28 AM   in reply to PhotoMaureen

    Lightroom has to be installed and licensed through the Adobe Application Manager.  Please remove your current installation and reinstall via the Adobe Application Manager per the directions offered in message #4.

     

    Lightroom uses slightly different installation and licensing technology which is why it is neccessary to install it through the Adobe Application Manager unlike some of the other programs you have installed.

     

    Moving forward I would recommend you also use this workflow for installing any additional applications you would like to utilize as part of your subscription.  Not only does this help ensure that you are downloading the latest version of the software available, per your subscription, but it also helps ensure that the software is being tied properly to your Creative Cloud license.

     
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