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Mardi Carter
Currently Being Moderated

Bridge won't open

Apr 28, 2013 8:46 AM

Tags: #problem #bridge #mac #cache #cs6

I have CS6 on a Mac and have had it since it was offered with no problems.  Today it won't open and I get the message that I should purge the cache in Preferences.  So I am doing that, but it just keeps cranking away and nothing happens.  It is stuck there.  Force Quit doesn't indicate a problem.

  • Currently Being Moderated
    Apr 28, 2013 9:11 AM   in reply to Mardi Carter

    Try this.


    Quit Bridge, from user library (NOT system and root library) preferences folder find and delete the Bridge5.plist file manual. Do this also in same user library caches folder (Caches/Adobe/Bridge CS6) and in here find and the folder called 'cache' and drag it to the trash.


    restart Bridge holding down option key and choose reset preferences, then try again.

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  • Currently Being Moderated
    Apr 28, 2013 10:25 AM   in reply to Mardi Carter

    For future reference try  "com.adobe.bridge5.plist"

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