I'm sending a client an embedded font PDF that was created through InDesign - Print Booklet (and running the saved postscript file through Distiller) but when they print it their end, the text prints all odd (see right side)...
As they want a PDF of printers pairs, if I Export a PDF direct from InDesign and run it through imposeonline.com it prints fine their end.
So why is this happening only with those PDFs created through distiller?
The preferred workflow is to export from InDesign. Why print to postscript?
In looks as if the left border of the page is missing. Many Adobe programs print dialog box does not have you access the System Print Dialog box. It looks as if the page size information is properly getting to from the Distiller instance to InDesign Printer. You should investigate if you wish to use the print to distiller workflow, you will need to access the Systterm Dialog box and change the settings so that the pdf file will git the page.
I only use print booklet - postscript - distiller -pdf route because client wants a final PDF in printers pairs.
In InDesign CS6 print booklet options I can only see one to make a PPD first.
As for margins and borders, they all fit fine for me and the distilled printers pairs PDF prints fine for me. It's only when I send it to the client and they print it (it looks perfect in screen) the text prints out odd on the distilled PDF but it works OK if I use imposeonline.com (which creates printers pairs) to upload a InDesign exported PDF.
Why not just continue to use imposeonline.com you may ask?, well Im chucking £'s a month at Adobe for InDesign so Im kind of expecting it to be able to do a simple task as "make me a PDF in printers pairs that prints as it should".
I think you may be best off trying the InDesign forum. BUT, if it prints fine for you, but not for them then the problem may be in the settings on their end. Not your end or your process of creating the pdf.
However, when I look at the image you uploaded again, I notice that (as you mentioned) text is missing from within the printed text, this could be a problem with your job option settings. What job option settings are you using in Distiller?
BTW, Personally, I like to use Quite Imposing from Quite.com. You may pay a fee, but it is one time. Good service, flexible software. There are two versions of the software depending upon your imposition needs.
Yep that's the funny thing it prints ok on my printer which is why I thought it was their end but then the impose online one works for them so it kinda points back to the distilled version.
I did use the standard Press Quality setting in Distiller but I've just sent them a 1a version to test. Should hear back in the morning, but if that doesn't work I'm stumped.
Thanks though, I'll have a look at Quite (still say InDesign should so printers pairs PDF direct though).
OK turns out that last test with the Distiller setting set to PDF/X-1a:2001 didnt work either.
Anybody else got any ideas to throw in the hat?
Just to reiterate, Im sending a client a PRINTERS PAIRS pdf distilled through Distiller which prints fine my end but their end it prints with missing sentances (see image in top post).
I am having the same issue. Using InDesign CC. Pdfs created using the Print function appear to be OK until they are printed. The printouts are missing text sections... particularly after bullet points or italics. Like you said, it's fine if I export the pdf from InDesign, but sometimes I need to create the pdf using the print function. Did you ever get any resolution on this? I think InDesign CC is very buggy.
I just noticed another similarity between our printing problems. The missing text begins at a bullet point and appears again when the letters connect (like ti or ft using the font Calibri). If there is no connecting text in a line beginning with a bullet point, the entire line doesn't print. Italicized words also disappear from my printouts. I guess using the print function in InDesign to create a pdf is not an option anymore. Using export seems to work ok.
While Adobe is trying to help, here is a suggestion. For the PDF that you say does not print, print it to a new PDF (I did not see any markup or bookmarks, so the print should work fine). See if that resolves the issue. May not be the cleanest approach, but may meet your current needs. We would all like to figure out the problem.
Did the other PDF that you created print fine for them? It was not clear if you printed it for them or they printed it. I suspect they have a driver issue. You might also ask them to print the PDF as an image (an option that is usually available in the print menu). If that process works, it is an indication of a driver issue. Sometimes, the fonts do not get sent to the printer and that may be why some characters are missing (note that there appears to be space for the missing character, just not the actual print).
I just tried your suggestion but still got the missing areas of text. This happens on a number of different printers, so I don't think it is a driver issue. Calibri ligatures such as ti are definately a trigger.