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Teodolinda234
Currently Being Moderated

Photoshop CS4 crashes on Mac OS X 10.8.3

Apr 29, 2013 8:57 AM

Tags: #crash #photoshop_cs4 #photoshop_cs4_mac #mac_osx_10.8.3

I have CS4 on my mac OS X 10.8.3. Photoshop CS4 is crashing all the time.

I update it regularly.

 

It used to crash using layers, so i changed the  graphic settings as suggested in this forum, now this is ok.

 

Now PS crashes:

- everytime i do "save for web"

- often when i work on text layers

- sometimes for nothing in particular

 

It is really impossible to work in this conditions.

 

Fireworks CS4 crashes too when trying to save a file. For no special reason.

 

Please help me.

 

Thank you,

 
Replies
  • Currently Being Moderated
    Apr 29, 2013 9:12 AM   in reply to Teodolinda234

    Hardware specs?

     

    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: 

     

    http://forums.adobe.com/thread/419981?tstart=0

     

     

    Thanks!

     
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  • Currently Being Moderated
    Apr 29, 2013 10:43 AM   in reply to Teodolinda234

    Without the crash report, we can only guess at what might be causing it.

     
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  • Currently Being Moderated
    Apr 30, 2013 12:04 PM   in reply to Teodolinda234

    We need the whole thing. Different parts can be important depending on the actual cause.

     
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  • Currently Being Moderated
    Apr 30, 2013 1:45 PM   in reply to Teodolinda234

    That's not a crash report.  That appears to be a time sample of Photoshop while you were using SaveForWeb and the OS was waiting for your disk.

     

    If that was caused by a freeze/hang -- then you have something wrong with your disk.

    If you took that sample at some other time: why?

     

    And please understand that crashes and hangs/freezes are very, very different beasts.

     
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  • Currently Being Moderated
    May 2, 2013 11:21 AM   in reply to Teodolinda234

    First, make sure you have a backup of your data.

    Then try using Disk Utility to repair the disk (and check the SMART status - I had a disk silently fail recently, but the SMART status told me that it was failing).

    Disable any file system utilities you may have running (anti-virus can cause problems if it has a bug).

    And worst case, replace it with a new hard disk.

     
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