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Trial Version Photoshop CS 6

Apr 29, 2013 11:42 AM

Tags: #air #software #trial #failed #access

I have tried 4 times to download the trial version of this program. I have gotten error messages each time. I have loaded the assistant, cloud, and the support, and nothing works.

The last time it siad I didn't have enough hard drive space. LOL, I have 367 GB of the 465 GB drive.

 

I have taken screen caps of some of the messages and also submitted as a package, but even that was not useful.

 

Where do I go from here? 

 

I need this trial and was considering purchasing; but with these problems, no way.  Fullscreen capture 4292013 120601 PM.bmp.jpgFullscreen capture 4292013 115322 AM.bmp.jpgFullscreen capture 4292013 115057 AM.bmp.jpgFullscreen capture 4292013 10557 PM.bmp.jpg

Fullscreen capture 4292013 10048 PM.bmp.jpg

 

While trying to extract the files from Adobe CS6 I got the following errors..

 

Fullscreen capture 4292013 12951 PM.bmp.jpg

 

 

And as I tried to extract the files from fonts, the number just kept going up. Each time It would say at the end of the line "The file is corrupt"

 

When I go back to the downloads I did get for the program and click on set up,

Fullscreen capture 4292013 13744 PM.bmp.jpg

I get AGAIN

 

Fullscreen capture 4292013 10557 PM.bmp.jpg

 

At one point while moving through your websites someone asked if I needed help and wanted to chat, I said yes, and bingo, the person was gone.

 

Please I need help downloading this trial. Should I remove everything and start again? I have spent almost 4 hours already and am getting a little tired and depressed.

 

I am using OS Windows 7

 

Alice

 
Replies
  • kglad
    72,212 posts
    Jul 21, 2002
    Currently Being Moderated
    Jun 2, 2013 4:29 PM   in reply to AliceSea

    i don't know what the original problems were but you don't have any great options available at this point.

     

    the only easy option is to install the trial on a different computer.  but, if you don't have a 2nd computer, that's not a helpful option.

     

    to install the trial on your current computer that shows the trial expired, is problematic because there's no way to extend the trial.  you would need to reformat your harddrive, reinstall your os (and any other software you have) and then re-install the trial.

     
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