I ordered Photoshop Elements 10 last April. Now I need to renew it, and it won't let me online. I doesn't give the option to activate it or enter my credit card information. I even tried to uninstall and reinstall it. No luck. It also says I have reached my storage limit, and I need to upgrade my membership, it won't let me upgrade that either. HELP!!!!!!!!! Please!!!!!!!!!!
By storage limit, I guess that it thinks you are trying to put onto too many machines. You are allowed to have on two, typically a PC and your laptop, but whatever. If you take off one machine you need to deactivate, or the audit thinks you still have
it on the machine you have taken it off. Talk to Adobe about your problem, I think they have a chat line for this. A friend of mine had similar probs and he said they were very helpful !
PS - have your serial number handy - it is the one on the back of the box - six groupings of four digits.