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d_thai
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My PS CS6 is not responding

Apr 29, 2013 10:40 PM

My PS CS6 is not responding upon opening on my mac and I have to force quit every time.

 

I have the creative cloud and I have plenty of memory left so I'm unsure what's happening - it was working perfectly fine this morning

 
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  • Currently Being Moderated
    Apr 29, 2013 11:46 PM   in reply to d_thai

    Boilerplate-text:

    Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

     
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  • Currently Being Moderated
    Apr 30, 2013 7:18 AM   in reply to d_thai

    Trash the preferences by starting PS and immediately hold down the cmd option shift keys.  You should get a reset window if fast enough.

     
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