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Encore 6.0.1 - Audio out of sync on Blu-Ray

Apr 30, 2013 8:06 AM

Tags: #out #audio #of #blu-ray #encore #sync

I have been doing Blu-Ray DVDs with Encore with audio and video insync for quite sometime.

Now my video and audio plays fine in preview from the timeline in Encore but, when I burn the Blu-Ray and play it

the audio is out of sync by roughly 5-7 seconds.



1. Export movie from PPRO CS6 in H.264 format for Blu-ray like always.

2. Import movie and .acs file into Encore 6.0.1 as a timeline.

3. Put Menu together, play the movie from start to finish in Encore preview- audio plays fine with people speaking

4. Then, build.

4. Drag files over to Roxio Toast to burn DVDs.

6. Play Blu-Ray DVDs in my Sony Blu-Ray player only to find the audio goes out of sync.


I thought the 6.01 Mac update took care of this issue?


I did notice that the audio file is longer than the video file by a number of frames - 18 to be exact.

  • Currently Being Moderated
    Apr 30, 2013 11:33 AM   in reply to Loveppro11



    I apologize if I don't have it all together, but when you say blu-ray DVD, do you mean blu-ray compatible content converted into DVD format?  Or do you mean blu-ray content that is shrunk in size to fit onto a DVD disc?


    I've noticed the previews are pretty accurate.  How long is the movie?

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    May 1, 2013 12:30 PM   in reply to Loveppro11

    So you're making a blu-ray then?  Not a DVD?

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    May 8, 2013 7:33 AM   in reply to Loveppro11

    I would also build to a folder and test playback on the computer.


    Do you have a link to the pre-6.0.1 issue and wehre it says it was fixed? If it is not fixed, you should file a bug report.


    Technically its a Bluray Disk, not a DVD. But as long as we know its Bluray, not a problem. Occassionally, we get users who do not know which type of project they are working on.

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    May 8, 2013 12:29 PM   in reply to Loveppro11

    What software will play Blu-ray from a folder

    On my Power Mac?



    Ah. A good question. The discussions I am recalling for mac were mounting an iso; which is also fine for troubleshooting.

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  • Currently Being Moderated
    May 9, 2013 4:18 AM   in reply to Loveppro11

    What do you mean by mounting and iso?

    An iso is an image of a disk. To use it, you must tell the computer it is a disk, not just a file. That process is "mounting," as in mount a disk. On PCs, it takes a separate program, usually free, to mount an iso.

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  • Currently Being Moderated
    May 9, 2013 4:24 AM   in reply to Loveppro11

    Should I always be using the WAV audio?

    You should be able to use dolby. I don't think the project setting for default transcode should matter, and that's all I can think up that might change your project. I would suspect the export, but you're using PR/AME. Interesting finding.


    In Encore, I would also test changing the wav transcode setting to dolby and see if that matters.

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