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Program Monitor stops showing video playback

Apr 30, 2013 8:22 PM

Tags: #freezes #source_monitor #program_monitor #playback_head



   I lose composite video playback picture in the Program monitor and Source monitor after a few minutes. Audio still plays.

While the clip is playing, a bar of random video colors from the clip forms near the entire top 10 rows of pixels from left edge to the right edge, then the clip freezes video, but audio can still be heard. After a while, an error message pops up and Premiere has to be forced closed. 'NVIDIA OpenGL driver detected a problem with the display driver and is unable to continue. Error code: 3'


It happens on all projects ranging of different resolutions and sizs from 30 seconds to 40min. I suspect it has something to do with that error of the video and display drivers not communicating, but something from Premiere causes that to happen after the clip has been playing a while. I have tried some online solutions others have had success with, but there has not been a lot of fully documented solutions for Windows users.


This has put all of my projects on hold. Any ideas on how to resolve this?



Other clues:

able to see playback via other display modes like vectorscope or rc waveform

able to see video frames change if manually moving the blue playhead

Windows Media Player plays the video files fine

Close Premiere , reopen Premiere plays fine for a few minutes




Adobe Premiere Pro CS 5.5 (5.5.2)

Scratch Disks: using separate SATA HDD

player settings: default player - adobe player

playback settings -

Aspect Ratio Conversion : Software

playback and paused resolution: 1/2

display first field


Example project settings-

sequence settings: AVCHD 1080i square pixel, 1920x1080 16:9 30fps Drop-Frame

video previews: I-Frame Only MPEG

Codec: MPEG I-Frame

Frame Rate: 29.97



OS: Windows 7 Pro 64bit

RAM: 12.0 GB

RAM memory in use (task manager): 3.8gb / 12GB

Desktop Theme: Windows Classic (aero turned off)

Intel Core i7 920 2.67GHz

NVidia Quadro FX 3800 driver, 1GB GDDR3,  driver:

3D disabled, hardware processing disabled, allow software to maintain color settings, 60hz

Display: Asus VG278 1920 x 1080 native, using 60hz

Display Driver: Generic PnP Monitor (there is no real driver for this monitor from the MFG)

Motherboard BIOS: No onboard graphics chip

  • joe bloe premiere
    4,391 posts
    Dec 6, 2009
    Currently Being Moderated
    May 1, 2013 3:53 PM   in reply to napynap
    NVidia Quadro FX 3800 driver, 1GB GDDR3,  driver:

    Nvidia lists the current driver for the Quadro FX 3800 as:

    Version: 311.50  Release Date: 2013.04.17 t-311.50-whql-driver.html

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  • Currently Being Moderated
    May 1, 2013 10:46 PM   in reply to napynap

    I am having this EXACT same issue. But my system even tells me that the media files in my timeline are offline even if they are not.

    I also cannot export using hardware CUDA but only software. ( i have almost exact matching system specs )

    This all started out of the blue about 3 days ago.

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  • Currently Being Moderated
    May 2, 2013 7:47 PM   in reply to napynap

    I have also updated the lastest drivers and have flushed the rendered preview files. This allows me to work for a while (30min or so) before locking up or losing the monitor but everything is VERY slow.


    The next step would be to roll back the video drivers to one of the older releases to see if that helps.

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  • Currently Being Moderated
    Apr 11, 2014 9:35 AM   in reply to napynap

    For me, it was the use of warp stabilizer on my video clip....even though the effect was disabled in the video editor, i was also experiencing slow responsiveness. I just deleted the clip from the timeline, and brought back the same clip from the project window into the timeline- no fx applied-now there is no lagging at all. That's what worked for me.

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