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Arymoore
Currently Being Moderated

Win7 - CS6 Not Responsive.

May 2, 2013 12:34 AM

Tags: #cs6 #win7 #unresponsive #faulty #kernalbase

PS6 was working fine before I noticed it, it no longer open whenever I trigger the .exe. It just won't run. Please help.

 

Error desc:

 

Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61beba

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b8f0

Exception code: 0xc06d007e

Fault offset: 0x0000b760

Faulting process id: 0x69c4

Faulting application start time: 0x01ce46f6ae8eb62f

Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: eee8042f-b2e9-11e2-be44-0022192adee4

 
Replies
  • Currently Being Moderated
    May 2, 2013 12:50 AM   in reply to Arymoore

    First, you haven't installed any of the updates to Photoshop.

     

    Second, you're crashing in an OS library, possibly due to driver bugs or a corrupt binary (could be application or OS).

     
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