FM 10 - Serious Internal Error When Copying/Pasting

[SER617]

We regularly encounter a serious internal error when copying text from one FM doc to another. We also get the error (occasionally) when we run FrameScript. Does anyone know what could cause this? It appears to happen randomly (i.e. it doesn't appear to be tied to one particular .book or .fm file). We use FM 10, Windows 7, 64-bit OS, and have 4GB of RAM installed. Help please!

[Jeff_Coatsworth]

Are you all patched up? That's the first place I'd start. Anything out of the ordinary with the content? Can you reproduce the crash on demand?

[SER617]

We have version 10.0.2.419. There is nothing out of the ordinary with the content except that it is typically in track text edits. We cannot reproduce the crash on demand. It seems to happen randomly and to some users more than others.

[Jeff_Coatsworth]

IIRC I remember seeing issues on the forum with Track Changes and conditional text causing crashes. Not sure if FM11 fixed it or not.