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Where is my order?

May 2, 2013 3:36 PM

I ordered Photoshop Elements for delivery in New Zealand and got a confirmation saying it would be delivered at the latest 28 April.

It still isnt here, my downloaded version has run out and wont work and now I cant access my photos.

I cant contact anyone and all I have is the advice that my order has been shipped.

Am frustrated and angry.

  • Currently Being Moderated
    May 3, 2013 1:37 AM   in reply to Tonypolg

    In the States we are able to convert our trial version to a permanent version by paying online and getting a serial number when we pay. Is that option not available in NZ? Also, don'tyou have big bix stores that sell the product so you don't need to buy from Adobe? Next time, if none of the others are available does Amazon work in NZ?

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  • Currently Being Moderated
    May 3, 2013 4:08 PM   in reply to Tonypolg

    It seems like downloading and buying a serial number online, perhaps in AU$, was still an option.  I rarely have to wait more than a minute or two for the online chat but it may depend on the time of day/night wherever the chat responders are.

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