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Help. illustrator still freeze and shuts down. cs5, cs6

May 3, 2013 12:30 PM

when i useing illustrator cs5 and cs6 suddenly shuts down or freeze.


i tried remove and intall many times and changed computer. but still has problem.


i can not see any error boxes. so event viewer is clear.


OS : windows 7 pro 64 bit

Memory : 8 Gb

VGM : GeForce GT 310

  • Currently Being Moderated
    May 3, 2013 11:50 PM   in reply to gggah

    What files are you working on? Using any third-party plug-ins? Using specific fonts? Programs don't just crash at random, least of all on different systems. There must be some specific cause.



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